Telephone / Email Support

It is a legal obligation for all businesses to have access to health and safety advice. While there are a variety of free helplines and online resources that can offer health and safety advice and support, their services can sometimes be limited.

Not only can Phoenix inform you of what needs to be done, we can also show you how to put our advice into practice. We provide competitively-priced telephone and email support packages that cover everything that can be done remotely.

This may include:

  • Receiving forms, templates, checklists and guidance through email
  • Offering advice after any accidents or incidents have occurred
  • Provide advice and guidance with risk assessments and method statements
  • Providing assistance with the completion of contractor approval questionnaires

Our clients will also receive our health and safety newsletter on a regular basis, with the aim of keeping them up to date with the latest industry news and any changes in health and safety legislation.

Please note that our telephone and email support packages can also be included as part of our annual support contracts.

To find out more about our services, please contact us to have a chat with one of our friendly team members. You can also arrange a free initial consultation, or find out more about our range of accredited courses.

Why Choose Phoenix Health & Safety Consultancy  

Phoenix Health & Safety are the UK’s premier providers of health and safety training and health and safety consultancy services. Operating from a head office in Staffordshire, we have consultants and training venues all around the UK, ensuring you always have local advice and training courses.

All organisations with 5 or more staff are required by law to have:

  • A documented health and safety policy
  • Documented risk assessments for all significant hazards (e.g. fire, manual handling, chemicals, electricity, equipment etc.)
  • Access to competent health and safety advice Adequate health and safety training for staff

Phoenix Health & Safety can assist with all of these areas. Our expert consultants can visit your premises and help to guide you through the ever changing maze of health and safety law.

Our services can be tailored to suit your individual needs, as and when you need it. This flexible approach offers small companies a cost-effective way to receive professional advice and support.

Large organisations can also benefit from our services. For example, our consultants can provide professional support and guidance for your in-house health and safety team or carry out one-off projects on a particular aspect of your health and safety management.

Why Choose Phoenix?

  • All of our consultants are highly qualified, have a wealth of experience and have been hand-picked for their practical and approachable manner.
  • Our consultants are based all around the UK, meaning there is always help close-by.
  • We always ensure that the advice and documentation we offer is legally- compliant and practical.
  • If required, we can use the client’s own documentation.
  • All documentation is issued electronically and includes the client’s logo.
  • We can assist clients with supplier/contractor questionnaires and documents.
  • All clients have access to our website’s online support section. From this page you can download various health and safety checklists and templates for personal use.
  • We also provide a regular newsletter to inform clients of any industry developments and changes in legislation.
  Phoenix has done what it said it would do: responded quickly, communicated effectively, made me feel confident that we knew what to do, and kept it simple.  

Peter Holloway Commercial Manager - (Cascade Consulting)